Poor Customer Relations First and foremost, the rating of this product is unfair since I have not even taken it off the crate and used it. Let me tell you why! On May 26th our grill was delivered…was scheduled to be delivered on May 22nd. The crate that the grill came in was damaged on the bottom side panal. When I opened the crate I began removing the pieces that needed to be attached and found one of the shelves damaged but not too badly. I began installing the shelves; when I got to the second shelf I…
Dangerous My family is on it’s second grill in 3 years. The first one was a end of season sale from Sams. We started using it right away and on average we grill 3-4 times a week year round. After as couple of months I noticed that it would flare up quite often. then it started to occasionally catch fire from the bottom of the compartment (not the drip tray). One flare up then occured that was so large that it ruined the electrical lighting that is built in to the grill. After the second large flare up I…
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Poor Customer Relations First and foremost, the rating of this product is unfair since I have not even taken it off the crate and used it. Let me tell you why! On May 26th our grill was delivered…was scheduled to be delivered on May 22nd. The crate that the grill came in was damaged on the bottom side panal. When I opened the crate I began removing the pieces that needed to be attached and found one of the shelves damaged but not too badly. I began installing the shelves; when I got to the second shelf I…
Dangerous My family is on it’s second grill in 3 years. The first one was a end of season sale from Sams. We started using it right away and on average we grill 3-4 times a week year round. After as couple of months I noticed that it would flare up quite often. then it started to occasionally catch fire from the bottom of the compartment (not the drip tray). One flare up then occured that was so large that it ruined the electrical lighting that is built in to the grill. After the second large flare up I…